As Chief AI & Technology Officer at Lendefied, Tom leads the technology, automation and security behind how the company finds, funds and serves small business owners. He brings 25 years of mission-critical technology experience, including his tenure as Assistant Commissioner for the City of New York, where he helped run NYC 311 — one of the largest public service platforms in the country. At Lendefied, Tom applies that same discipline to lending: connected systems, dependable data, and automation that gives the team more time with clients and less time on paperwork. He is focused on making funding faster and more transparent for the business owners Lendefied serves.